Password Self-Service

Password Self-Service PSS

A Midland-listed password self-service and profile-enablement tool designed to reduce manual reset work while supporting IBM i MFA and secure user account recovery.

Program Overview

Password Self-Service PSS is positioned by Midland as an operational support layer around authentication and user enablement. Instead of treating password resets as a purely administrative task, the program aims to let authorized users recover or synchronize credentials through a controlled self-service workflow.

That matters because IBM i security programs often fail at the human support layer. If reset, enrollment, and re-enable processes are awkward, the organization ends up weakening policy or creating constant help desk drag.

Best Fit

Best fit for teams that need stronger IBM i authentication controls but also need a practical way to reduce password reset burden and support user self-service safely.

What this program helps with

  • Secure self-service password reset and account recovery workflows
  • Support for synchronized password management across authorized systems
  • Operational complement to IBM i MFA and 2FA projects
  • Reduced help desk dependency for routine authentication support

What to vet before shortlist

  • Review how identity verification works during reset or re-enable workflows
  • Clarify which connected systems can participate in password synchronization
  • Make sure self-service convenience does not bypass the intended security policy

Next Step

Use the source page to confirm fit, product naming, and any current implementation details before outreach or evaluation.

Open Midland source page