Program Overview
Password Self-Service PSS is positioned by Midland as an operational support layer around authentication and user enablement. Instead of treating password resets as a purely administrative task, the program aims to let authorized users recover or synchronize credentials through a controlled self-service workflow.
That matters because IBM i security programs often fail at the human support layer. If reset, enrollment, and re-enable processes are awkward, the organization ends up weakening policy or creating constant help desk drag.